Privacy policy
Last updated: November 3, 2026
This policy explains how Igloo Caravane (“we”) collects, uses and protects your personal information when you use our website and services.
1. Information we collect
We only collect the information we need to run our business:
- Information you provide: name, email address and message content (forms, newsletter, etc.).
- Information collected automatically: IP address, device type, browser and pages visited.
2. How we use your information
We use your information to:
- Respond to you and handle your requests
- Send you the communications you asked for
- Improve our website and services
- Meet our legal obligations
We never sell your personal information.
3. Sharing your information
We may share certain information with service providers (hosting, newsletter, analytics). These providers are required to protect your information.
4. Cookies
Our website uses cookies needed for it to work.
Only with your consent, it also measures traffic with Google Analytics (loaded by Google Tag Manager) and Microsoft Clarity, to learn which pages are useful and improve the site. Until you accept, no measurement cookie is set and Clarity is not loaded.
You can change your choice at any time with the “Manage cookies” link at the bottom of every page.
5. Retention
We keep your information only as long as necessary, then destroy or anonymize it.
6. Your rights
You may access your information, have it corrected or request its deletion. To exercise these rights, contact us using the details below.
7. Security
We take reasonable measures to protect your information.
8. Person in charge of the protection of personal information
If you have any questions, contact our person in charge of the protection of personal information:
Person in charge of the protection of personal information at Igloo Caravane
17517 rue de la Paix, Mirabel, Quebec J7J 1V7
9. Changes
We may update this policy from time to time. The date of the last update appears at the top of this page.
This document is a template in the spirit of Quebec’s Law 25. It must be reviewed by legal counsel before publication and does not constitute legal advice.